The type of personal information that we collect and store
Name, email address and mobile phone number.
The purposes for which we collect, hold, use and disclose personal information
We may use this information to contact you via email or telephone to share information about the centre including hours of service, fees, inclusions and other relevant information. We may also contact you to discuss your enrolment requirements, availability, and to offer a time to have a tour of the centre.
How we collect and securely store personal information
In most cases we will collect personal information from you directly. We collect your information through our standard forms, including enrolment forms, via our websites (including tour booking forms, enrolment enquiry forms and event registration forms), via social networking sites, through written communication with you such as email or through talking with you, including when we talk over the telephone.
Our website uses Google Analytics and AdSense meaning:
- Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
How an individual may access and correct any information we hold on them
You can email us at email@example.com to obtain or correct any personal information that we hold.
How you can complain about a breach of the Australian Privacy Principles and how we’ll deal with the complaint
You can email us at firstname.lastname@example.org to lodge a complaint if you believe we have breached our obligations with regards to Australian Privacy Principles.
Our team will investigate the allegations and notify you of the findings. Should the investigation identify a failure in any of the systems or processes for collecting, processing, and disclosing personal information, it will be reported to the relevant authorities including the Office of the Australian Information Commissioner (OAIC). We will take appropriate actions to fix the issues and inform any other individuals that may have been impacted.
If you remain concerned that we have not complied with your legal rights or applicable privacy laws, you may make a formal complaint with the OAIC.
Whether we disclose personal information to other people or an organisation
We do not disclose your personal information to other people or organisations.
Director – Gardens Early Learning Centres